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What are you looking for?
Stop Failed Deliveries Before They Start
Connect Mech with Address Guard to validate shipping addresses at the point of support. Your agents see address validation status next to every ticket, catching errors before they become costly reshipping issues.
Address Validation in Every Ticket
See the shipping address validation status displayed directly alongside each support conversation, no tab switching required.
Catch Errors Before Fulfillment
Real-time type-ahead address autocomplete helps customers checkout faster with a fully valid address.
Fewer Reshipping Tickets
Automate your shipping policies by preventing customers from checking out with a PO Box, Military Address, Non-Latin characters or 15 other customized rules.
Frequently Asked Questions
- Do I need an Address Guard account to use this integration?
Yes. You will need an active Address Guard account to connect it to Mech. Setup takes just a few minutes from your Mech settings page.
- Where does the address validation status appear?
The validation status from Address Guard appears directly in the customer sidebar next to each support ticket, giving your agents instant context.
- Does this work for all Shopify orders?
Yes. Once connected, Address Guard validation data will be visible for any Shopify order that appears in your Mech conversations.
- Is there an extra charge for this integration?
Address Guard has it's own pricing model for address validation which can be found here, but the integration into Mech has no additional charge.
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