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Connect Mech with TikTok to bring your TikTok comments and messages into your support inbox. Respond to customers engaging with your content without ever leaving the Mech platform.


Receive and respond to TikTok post comments directly from your Mech inbox, keeping all customer interactions in one place.
You can manage comments on your TikTok posts and direct messages from within your Mech support inbox.
Yes. A TikTok Business account is required to enable third-party inbox integrations with Mech.
If the customer's details match a Shopify record, Mech will display their order history alongside the TikTok interaction.
No. The TikTok integration is included in your Mech subscription at no additional cost.
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