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Manage TikTok Comments From Your Support Inbox
Connect Mech with TikTok to bring your TikTok comments and messages into your support inbox. Respond to customers engaging with your content without ever leaving the Mech platform.
TikTok Comments in Your Inbox
Receive and respond to TikTok post comments directly from your Mech inbox, keeping all customer interactions in one place.
Frequently Asked Questions
- What TikTok content can I manage in Mech?
You can manage comments on your TikTok posts and direct messages from within your Mech support inbox.
- Do I need a TikTok Business account to connect?
Yes. A TikTok Business account is required to enable third-party inbox integrations with Mech.
- Will I see Shopify order data for TikTok customers?
If the customer's details match a Shopify record, Mech will display their order history alongside the TikTok interaction.
- Is there an extra charge for this integration?
No. The TikTok integration is included in your Mech subscription at no additional cost.
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