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Connect Mech with WhatsApp to send and receive messages on your customers' most-used messaging app, managed from the same inbox as all your other support channels.


Receive and reply to WhatsApp messages directly from Mech alongside your live chat, email, and social channels, no separate app needed.
Yes. A WhatsApp Business account is required to connect WhatsApp to Mech. Setup takes just a few minutes from your Mech settings page.
Mech supports inbound and outbound WhatsApp messaging for customer support conversations.
Yes. WhatsApp messages appear in the same unified inbox as your live chat, email, and social media channels.
No. The WhatsApp integration is included in your Mech subscription at no additional cost.
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